BPO including contact center offshore outsourcing jobs everywhere is reported to suffer because of the looming global economic struggle. The new U.S. administrations plan is one that a lot of people are nervous about. President Barack Obama’s strong position on this crisis is well known. Obama wants all the outsourced jobs back into the country to counter the growing joblessness that was created by the recession.
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There is nothing wrong with such a sentiment. It does sound like a good plan in fact to bring these outsourced jobs back into a country that desperately needs all the jobs that it needs. But really, this isn’t realistic in the schematic of Globalization.
Corporations, by law, are required to take care of its stockholders’ interest even before its stakeholder, employees, and externalities (externalities are everyone affected by the corporation indirectly). And another thing, corporations are by law, recognized as persons. Thus as a person, a corporation have the right to own, to sue people, etc. Basically a corporation has almost all the rights of a free person. How does this help contact center offshore outsourcing companies?
This means that they have to right to do as they please and they can purchase the services of contact center offshore outsourcing companies as is part of their rights. The government cannot force them to do anything. And their primary goal is top make profit. As long as contact center offshore outsourcing companies in the third world exist to provide cheaper services to corporations, corporations will keep taking advantage of such cheap services.
The president will not have enough power, even if it is just bargaining power, to coerce all American corporations to not outsource. This will stop profit, and corporations will not let that happen.
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