Working in this industry means work. Being proficient in English is not enough for you to climb the corporate ladder or be retained in the company. Since the Human Resource Department head always assesses and evaluates our performance, it is a must for us agents to push our efforts every time. We have to give our best every day at work and satisfy our clients. Work is not all fun and games, but to tell you frankly, all the people I have spoken with in my company are happy with the work and service we do. Maybe it’s because of the fact that we feel accountable for the growth of the company. After all, we represent the Philippines in this competitive industry so it is just right for us to represent our country well enough through our skills.
call center Philippines
Despite the tedious work and the crazy shift we have, we do not feel that much stressed with the work that we do because our company offers a lot of activities for us to not be bogged down by stress. We have free dance lessons, voice lessons, outings every month, and lots of bonding activities to nurture our relationship and love for the job. Instead of forcing us to love our jobs, they are finding ways for us to enjoy our team because according to our HR head, the strongest factor that would drive you to do your job well and stay in a company is when you are in good working relations with the people in the company. It is working so far because we are all enjoying our work here in a call center in the Philippines. This enjoyment translates into good output we give our clients. In the end, everybody benefits.
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