I once had a friend who worked in one of these Philippine call centers and he was a wreck. The industry always provides a lot of medical benefits in the form of Medicaid cards or similar medical cards. This is because of the stress level and the lifestyle that the industry creates. Although there are ways in order to avoid these factors in order to remain working in the call center while keeping healthy, a lot of call center agents just do not form this kind of discipline. As a result, a lot of them suffer from chronic illnesses such as respiratory diseases or digestive system problems. I would say that most of these are really products of stress and bad habits/vices.
call center Philippines
So what exactly are these vices that a Philippine call center agent should avoid?
1. Lack of sleep – This is something that can obviously be avoided. Now Philippine call centers work on night shift and therefore it can be hard for some to get sleep. The key is to train and readjust the body clock correctly.
2. Smoking – Obviously one of the biggest vices out there. But it is particularly prevalent because of the stress involved. Smoking for some takes out stress. But this is obviously something that drains health and eats up vitamin C in the body to boot.
3. Drinking Coffee – Because of problem number one, there are a lot of agents who love drinking coffee. Then they become a bunch of nerves as this habit goes on. Caffeine is said to be good is small amounts. Do not consume more than a couple of cups a day.
4. Drinking Beer – To celebrate a weekday, most employees love to drink. But the acidity of Call center agents, because of their awkward sleep schedules and stress, is very high. Drinking beer will serve to damage one’s digestive system and increase acidity.
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