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Thursday, July 15, 2010

The Three Components that Make Channel Management Successful

Channel management services are increasingly gaining popularity in the world of business. Various industries are looking to them for better performance and increased productivity as partners are able to effectively transport goods and services down to their target consumers. But what are the components that helped cement the success of these services? I have identified three, and they are the following:

Partner Portals – Managing partners can be a taxing responsibility, especially since they can be located in various places even outside of the country. Effective partner relationship management is dependent on efficient and effective communication and collaboration, and partner portals can guarantee both. They are web-based applications that allow the parent company and the different channel members to interact with one another and share important information, training programs, and other vital resources for an exponential increase in sales performance.

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channel partner strategy

Deal Registrations – These are very beneficial to all the members of a channel distribution network and its end consumers. These can help improve business relationships by widening and deepening them. Healthy partnerships results in increased partner loyalty which means more sales and profit. In addition to this, they are also very useful in dissipating channel conflicts which can have the serious potential to harm the pipeline.

Lead Management Programs – The funny thing about leads is that they are so hard to obtain even though they are extremely needed. Having programs for lead management will provide partners with the information and tools necessary to get leads easily. Once they are obtained, it is very important to execute proper management strategies to follow up on them.

I think that channel management services that provide all three of these are sure to be very reliable and successful. Having partner portals, deal registrations and lead management programs is evidence of a company’s dedication to their partners’ needs and motivation, thereby showing their impressive managerial skills in the handling of their sales network.

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